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Water damage in a commercial property

8/19/2019 (Permalink)

Water Damage Water damage in a commercial property Minimally invasive water extraction.

Flooding and water damage events at Champaign/Urbana commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Champaign/Urbana

SERVPRO specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Champaign/Urbana

(217)355-00077

Fire & Water - Cleanup & Restoration

24 - Hour Emergency Service

Independently Owned and Operated

Champaign/Urbana Some and Soot Cleanup

8/5/2019 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Champaign / Urbana will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises, therefore, smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (217) 355-0077

Fire=Soot

8/5/2019 (Permalink)

Fire disasters not only cause FAST damage but it also causes lasting damage. When you have a fire in your home or business it is not just the flames that are dangerous, it is the smoke as well. We have specialized trained employees who take their time to make sure there are absolutely no remains of soot on your personal belongings after your fire disaster.

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

We here at SERVPRO of Champaign/Urbana know how devastating water, fire, mold, or asbestos disaster can be and we are dedicated to helping you get through it. Give us a call today at (217) 355-0077. We are available 24 hours a day, 7 days a week.

SERVPRO of Champaign/Urbana’s Tips for Handling a Flood Damaged Home

8/1/2019 (Permalink)

Tips for Handling a Flood Damaged Home

Floods due to natural disasters such as storms, hurricanes or tornadoes are any property owner’s worst nightmare.  Severe water damage can wreak havoc on your Champaign/Urbana property and leave it in a miserable state.  Apart from the structural damage, a disastrous flood can cause secondary damage if the restoration is not started promptly.

Thankfully, here at SERVPRO of Champaign/Urbana, we have a team of experts who can help you restore your beautiful home after a flood or a variety of other water damages.  Although you cannot be fully prepared for any natural disaster, you can have a plan in place. Here are a few things that you should do, if a natural disaster causes flooding in your home. 

Ensure your safety

Your and your family’s safety is the single most important thing during and after a natural disaster.

Always try to stay out of standing water.  You never know what bacteria or obstacles are under the water. So stay out of the water as much as possible.

Make sure that you are safe and dry and do not try to do anything that puts you at risk of injury or bodily harm.  Safety comes first; everything else can wait. 

Contact professionals as soon as possible

Seeking professional help is the next most important thing to do after a flood. Make sure that you have the contact number of SERVPRO of Champaign/Urbana handy, and contact our expert disaster management team as soon as you can.  The best way to limit the extent of damage and ensure restoration is swift action.

As soon as you call us, we will dispatch a team of experts to access the situation and develop a restoration plan.  The priority is to get the water out of the property once the water has receded.

Call your insurance company

Take many pictures of your flooded home, if you can, and contact your insurance company.  You can ask your insurance adjuster about the things that are covered under your policy. SERVPRO of Champaign/Urbana technicians can help you with documentation and protocol.

Call SERVPRO of Champaign/Urbana at (217)-355-0077 to talk to one of our technicians to discuss your situation. We are here to help you get back to your home as soon as possible.

Champaign/Urbana Residents: We specialize in flooded basement Cleanup & Restoration

7/31/2019 (Permalink)

Water Damage Champaign/Urbana Residents: We specialize in flooded basement Cleanup & Restoration Residential basement flood due to a heavy rainstorm.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Champaign / Urbana basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - (217) 355-0077

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Champaign / Urbana and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use the s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (217) 355-0077

What To Do When Making a Insurance Claim

7/26/2019 (Permalink)

What To Do When Making a Flood Insurance Claim

Most homeowner’s insurance does not offer flood coverage. However, if you have a separate flood policy for your home, then you will want to file an insurance claim if your home has been damaged. The process can sometimes be frustrating or confusing, so use the following tips to get through it more smoothly.

  1. Call Your Insurance Agent

The first step in filing a flood claim is calling your insurance agent. In some cases, the company can deny your claim if you have waited too long to contact them. Getting the process started right away will prevent this. 

  1. Take Pictures

After you have contacted your agent to begin the process, you should take photos of any areas of the house that have been flooded. Be sure to photograph any affected items as well. This will help the insurance company determine the extent of the damage. Keeping a list can be helpful as well.

  1. Set Aside Affected Belongings

Once you have taken pictures and documented the damage, you don’t need to wait for the insurance adjuster to arrive to begin moving your items. If you allow them to sit in the water, the damage will only worsen, so you should relocate them to a dry area quickly.

  1. Prevent Additional Damage

If the insurance company does not believe that you have taken the necessary steps to prevent further damage, this can affect your flood claim. It is a good idea to call an emergency cleanup company like SERVPRO of Champaign/Urbana to do repairs, but you can start on remediation before they arrive. Along with moving affected items, you can board up areas and place tarps to prevent the water from spreading.


Making a flood claim may not always be the simplest process, but there are things you can do to make it easier on yourself. Following this advice will help move it along more quickly and ensure you get the most that you can from your policy. You can call SERVPRO of Champaign/Urbana anytime at (217) 355-0077.

(SB)

IICRC Certified Firm

7/23/2019 (Permalink)

SERVPRO of Champaign / Urbana is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration, and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Champaign / Urbana

SERVPRO of Champaign / Urbana specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call SERVPRO of Champaign/Urbana Today! Reach us anytime day or night at (217)355-0077, we are always here to help!

"Like it never even happened!"

Tips for Dealing With Water Damage at Your Commercial Property.

7/19/2019 (Permalink)

Whether you are dealing with a busted pipe or toilet overflow, water damage in your commercial building is never fun. When this happens, there are so many things to think about and people often become overwhelmed and miss some important steps. Preparing your team and yourself ahead of time and having proper protocol in place can make a big difference. Be sure to follow these guidelines when dealing with this type of problem.

Identify the Source

Cleaning up the mess is extremely important, but if you don't identify the source, the issue will keep happening. One of the most common sources of leak in a commercial building are broken pipes. Besides that, you may be looking at a flooded toilet or roof damage. Getting the problem fixed right away may help you avoid larger issues down the road. 

Take Safety Measures

If you are dealing with contaminated water, you need to take the proper safety precautions. Sewage contains bacteria and viruses and should be dealt with accordingly. Clearly mark the area off and wear the right equipment when cleaning up. You may want to call a professional to come help you in this situation. 

Document the Damage

Do not try to leave the water damage in place for the insurance company to come look at. Instead, you should take photographs from every angle before you begin the water cleanup. Leaving it can actually lead to more problems, which the insurance agents may view as neglect. Be sure to call them as soon as possible to get the ball rolling. 

Depending on the size and severity of the water damage, you may be able to handle it yourself. If you are dealing with unsanitary water, such as a toilet overflow, or if you are at all uncomfortable identifying and fixing the leak, you may want to call a professional water restoration company such such as SERVPRO of Champaign/Urbana.

(SB)

8 Tips To Protect Your Commercial Property from Flooding

7/15/2019 (Permalink)

Business Safety Tips for Your Commercial Property

Business Owners - This one's for you!

Establishing a Champaign/Urbana business is an exciting venture, but you might not ask yourself, “What if a flood or natural disaster occur?”. Being prepared for anything in life is so important, especially if a lot of money is on the line. Here are important tips for when your commercial property has encountered flooding or storm damage. These tips will especially come in handy if you have a basement in your Rhode Island business.

8 Flood Prevention + Safety Tips for Your Business: 

  1. Develop a Comprehensive Plan – Establishing a simple, straight-forward protocol for when a flood strikes can benefit yourself and your employees. Substantial communication is key.
  2. Consider Flood Insurance – Damages from flooding can get very, very expensive. Damages can cost thousands and thousands of dollars. With insurance for your commercial business, you can have some peace of mind in the case of flash flooding or an unexpected storm.
  3. Inspect Area – Inspecting the area for any signs of water damage during severe rain is a good preventative measure. Looks for cracks and darker spots in the walls, ceilings, and flooring.
  4. Sump pump – Installing a sump pump will prevent water from seeping into the foundation.
  5. Waterproof membrane – Apply a waterproof seal around the areas you think water might enter. Filling in any cracks as well can help.
  6. Back-Flow Valve - Installing this in your main sewer pipe will prevent sewage backup.
  7. Anchor Fuel Tanks – Keep your fuel tanks anchored to prevent them from flowing away, falling over and spilling fuel into the area.
  8. Keep Calm and Call SERVPRO of Champaign/Urbana at 217-355-0077 24/7 for your commercial or residential property.

What To Do When a Toilet Overflows in Your Home

7/15/2019 (Permalink)

Remove the standing water by using mops

How to React To a Toilet Overflow 

Toilet overflows are a common problem that affects many homes in Champaign/Urbana throughout the year and often result in sewer damage. It can be useful to know how to react to a toilet overflow before one occurs in your home.

1. Turn Off and Remove the Water

To prevent water from spreading in your bathroom and to other areas of your home, it’s often wise to turn off the toilet’s water supply. Generally, the sooner you can turn off the water supply, the less damage that will occur. Once the water has been turned off, it’s normally best to remove any standing water by using mops or towels. Quickly removing water will make it easier to fix the issue with the toilet and can help to prevent mold growth.

2. Unclog the Toilet

After you have taken steps to prevent sewer damage by turning off the water and drying the floor and area surrounding your toilet, you can shift your focus to unclogging the toilet. You can normally fix a clogged toilet with a plunger, but if your plunger isn’t fixing the problem, you may want to consider using an auger. Generally, your toilet should work normally after it has been unclogged.

3. Know When To Call In Professionals

If you are unable to unclog your toilet on your own, if your flooded toilet has caused major water damage or if your toilet commonly overflows, it may be necessary to contact a sewage company that can help to fix the issue. Additionally, it can be helpful to contact water damage restoration specialists if you suspect that major damage has occurred or if there has been standing water in your home for several days.

Knowing how to react to common problems in the home, such as toilet overflows, is useful for every homeowner. Turning off and removing water, unclogging the toilet if you are able and calling professionals when necessary can help you manage the issue and prevent sewer damage.

Call SERVPRO of Champaign/Urbana at (217)355-0077. We are always here to help you with your time of need. Reach out to us 24/7, to make your disaster "Like it never even happened."