Recent Water Damage Posts

What To Do When a Toilet Overflows in Your Home

7/15/2019 (Permalink)

Remove the standing water by using mops

How to React To a Toilet Overflow 

Toilet overflows are a common problem that affects many homes in Champaign/Urbana throughout the year and often result in sewer damage. It can be useful to know how to react to a toilet overflow before one occurs in your home.

1. Turn Off and Remove the Water

To prevent water from spreading in your bathroom and to other areas of your home, it’s often wise to turn off the toilet’s water supply. Generally, the sooner you can turn off the water supply, the less damage that will occur. Once the water has been turned off, it’s normally best to remove any standing water by using mops or towels. Quickly removing water will make it easier to fix the issue with the toilet and can help to prevent mold growth.

2. Unclog the Toilet

After you have taken steps to prevent sewer damage by turning off the water and drying the floor and area surrounding your toilet, you can shift your focus to unclogging the toilet. You can normally fix a clogged toilet with a plunger, but if your plunger isn’t fixing the problem, you may want to consider using an auger. Generally, your toilet should work normally after it has been unclogged.

3. Know When To Call In Professionals

If you are unable to unclog your toilet on your own, if your flooded toilet has caused major water damage or if your toilet commonly overflows, it may be necessary to contact a sewage company that can help to fix the issue. Additionally, it can be helpful to contact water damage restoration specialists if you suspect that major damage has occurred or if there has been standing water in your home for several days.

Knowing how to react to common problems in the home, such as toilet overflows, is useful for every homeowner. Turning off and removing water, unclogging the toilet if you are able and calling professionals when necessary can help you manage the issue and prevent sewer damage.

Call SERVPRO of Champaign/Urbana at (217)355-0077. We are always here to help you with your time of need. Reach out to us 24/7, to make your disaster "Like it never even happened."

Tips for Dealing With Sewage Damage

6/7/2019 (Permalink)

Tips For Dealing With Sewage Damage

A sewer backup must surely be among the least pleasant of messes to clean up. The foul odors and the potential for extensive property destruction are just the beginning of the problem. Sewer cleanup requires a lot of time and hard work. Before you get into it, however, spend time doing a bit of research to make sure you get the results you want. 

Prevent Contamination From Spreading

  • Respond to damage immediately
  • Keep family and pets out of the affected area.
  • Wear protective clothing and gear while in the area.
  • Open windows or doors to provide ventilation, but don't run the air conditioning system.

Whether the backup is the result of trouble sewer line or the result of a flooded toilet in your home, take the same precautions to control damage. For example, before you do any sewer cleanup work, turn off the electrical power to the area.

Tips for Sewage Backup Response 

There are several other tips you should use while responding to the sewer backup. 

  • Don't use the water in your home until you've had a safety inspection. This means turning off the running water for showers and toilets as well as in your kitchen.
  • Remove uncontaminated belongings and furnishings from the area.
  • Alert municipal authorities to the backup. You may also need to contact the health department, depending on the extent of the situation.
  • Call water damage restoration technicians. These technicians have the training and the tools to thoroughly clean and disinfect your home.
  • Contact your insurance company and notify them of the spill in your home. Take pictures of the damage for insurance purposes before belongings are cleaned or repaired. 

The best option when dealing with sewer cleanup is to let professionals handle the work. After taking immediate action to prevent the spread of damage, call SERVPRO of Champaign/Urbana anytime at (217) 355-0077.

(SB)

Surgical Water Restoration

5/30/2019 (Permalink)

Imagine you come home for lunch on a Wednesday afternoon and you walk into your living room covered with 8 inches of water.

What do you do?

Who do you call?

Do you call your family, friend, a local contractor, or Water Restoration Company?

What is the difference?

There are many differences between contractors and Water Restoration Companies. Here are a few:

  • A contractor’s job is to replace everything that is affected. This will include all flooring, walls, cabinets and even furniture. SERVPRO is certified in drying water damage to industry standards. We will not remove materials unless it is necessary. This prevents further interruption to your daily life.
  • A contractor will have to replace all of the materials they took out of your home. This can take weeks waiting for material decisions, insurance approval, shipping, and installation time. SERVPRO’s average drying time is only 3 days. We have crews available 24/7/356 and someone to monitor your job daily.
  • Replacing flooring, drywall, and all of your furniture is expensive. Restoring your home is a lot less expensive than replacing everything in your home.

When you call SERVPRO of Champaign/Urbana you can expect a First Responder on site within an hour and your home to be restored quickly by certified, professional technicians.  Reach us at (217)355-0077! [JB}

Science of Drying

5/21/2019 (Permalink)

The knowledge of psychrometrics is essential to restoring a water damaged structure to its preloss condition. Your first reaction will be to grab towels and a mop to clean up the water, maybe even a fan or two. Our professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. SERVPRO of Champaign/Urbana will inspect to detect everything that is wet, measure how much moisture is in the wet materials, monitor whether the materials are drying properly, and also speed up the process by using professional drying equipment. 

We use the latest technology and tools; The SERVPRO DryBook allows us to capture and track the steps of a restoration project according to industry best practices and standards. This will ensure that your restoration is done properly and efficiently as well as improving results and restoring your property faster! 

[JB]

3 Ways SERVPRO of Champaign/Urbana Can Help With Claim Services.

4/15/2019 (Permalink)

When your Champaign/Urbana business is hit by fire, storm, or water damage a quick emergency response time can make all the difference. However, after the crisis has been averted you may be left with some restoration needs. Choosing a professional restoration service, such as SERVPRO of Champaign/Urbana, to do the job can be made easier by looking at those recommended by your insurance provider. In many cases they may recommend a company that offers a number of claim services, which can speed the process along.

1. They Can Provide a Claims Inventory Service

One service offered by SERVPRO of Champaign/Urbana is a claims inventory. This may include both an itemized list, and photographs of any important items that may have suffered damage. Having such a list can help your business go over any items they may need to repair or replace such as inventory, office equipment, or any important documentation.

2. They Allow You to Access Claims Information Electronically

Another important inclusion in the offered claim services is the ability to access claims information electronically. This may include photographs, the notice of loss, job estimates, progress completed, and any new information that may be discovered during the process. This can allow you and your insurance agent to stay up-to-date every step of the way.

3. They Restore Materials Whenever Possible

One aspect the insurance agent may appreciate when working with such a company, is the fact that they try to restore the existing materials whenever possible. Restoration is often cheaper than a full replacement, and in many cases is a fully viable option. This may not only save your company money, but can help your claim as well.

Working with a restoration company recommended by your insurance provider, like SERVPRO of Champaign/Urbana, will make your restoration process easier. These companies may offer a variety of claim services which can make communicating with your insurance agents more efficient, and help you and your agent stay up-to-date on the information you need. If you have any questions feel free to always call SERVPRO of Champaign/Urbana anytime at (217) 355-0077, to help with all of your claim services.

(SB)

Water Damage Timeline

4/9/2019 (Permalink)

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

 48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

 More Than 1 Week:

  • Restoration time and cost increase dramatically.  Replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and contaminants can pose serious risks to occupants. [JB]

Professional SERVPRO of Champaign-Urbana Technicians Will Root Out Every Place Where Water Has Hidden on Your Property.

3/18/2019 (Permalink)

One of the hardest working appliances in your home is the refrigerator, so when it breaks or suffers a leak, there can be consequences. The water supply line to the ice maker can burst, causing floods that range from slow leaks to sudden breaks. Some are made of copper, and others are plastic. Some are initially connected under the house while others are linked to a wall. A lot of them have a quick connection which is quite prone to flooding. 
 
To prevent flood damage, non-plastic tubing like copper professionally installed with an unoriginal connection is recommended. Huge kitchen floods in your Garden District home can occur from broken ice maker lines in your refrigerator. 
 
SERVPRO of Champaign/Urbana, a professional flood remediation company, can help you clean up the mess of flooding if your refrigerator water line has broken. You may have several inches of standing water in your home, which needs to be removed as fast as possible. We have the ability and experience to do so. 
 
Before we get there, shut off your water if it is safe, turning it off at the main if needed. Sometimes, there is a shutoff valve behind your refrigerator near the wall. You should also cut off the electricity to the affected rooms. 
 
Depending on how bad the flooding is, your kitchen may not be the only place affected. The water could have spread into your dining room, family room, living room, hallways, foyer, or any other room that is on the same level. 
 
Our first step is to get rid of this standing water. Once we accomplish this, any damaged flooring is taken up so we can dry the sub flooring. The drying process can then begin. We use fans and dehumidifiers, placed strategically around the affected areas to dry your home as quickly as possible. Centrifugal air movers can be set up to dry underneath your kitchen cabinets. We return to your home every twenty-four hours until your home is thoroughly dry. 
 
With SERVPRO of Champaign/Urbana, you can be sure that you are treated respectfully and that your home is returned it its previous state before the flooding. Just give us a call anytime at (217) 355-0077.

(SB)

Not All Water Damage Is Treated The Same!

2/11/2019 (Permalink)

To most homeowners Champaign/Urbana water damage is all the same. It is a nightmare situation that disrupts daily routines and makes life rather difficult. It is destructive, cruel, and costly to put right.  Whether the flooding is from a burst pipe or a blocked drain, it’s all the same right?

Well, in reality, there are some crucial differences to be made.

The information below explains the main types of water damage and could help you identify the problem quickly if it ever happens to you.

Category One: Clear Water 

This water is the cleanest, most non-toxic form of water damage. It is potable water, perhaps directly from the tap. It is unlikely to cause you any harm, even if you are exposed for some time. Nevertheless, even clean flooding can lead to electrical and structural faults, so it is safer you to call in the experts for repairs. Clean water comes from things like a broken water supply line, tub or sink overflow with no contaminants, appliance malfunctions involving water-supply lines to name a few. However, once clean water leaves the exit point, it might not remain clean after contacting other surfaces or materials.    Although it is considered the "safest" of the categories, it can degrade to category 2 or 3 if left untreated.

Category Two: Gray Water 

Gray water damage is a little bit more serious and requires a speedier removal process. This is because it may contain potentially unsafe levels of chemicals, microorganisms, or dirt. Examples of Cat 2 water include, but are not limited to: overflow from dishwashers or washing machines; overflows from toilet bowls with urine; seepage due to hydrostatic pressure and broken aquariums.   

If left untreated, it can quickly degrade into category 3.

Category Three: Black Water

Cat 3 water is grossly contaminated and can contain pathogenic, toxigenic or other harmful agents.  Cat 3 water can include, but are not limited to:  sewage; toilet back flows from beyond the trap; flooding from seawater, rivers or streams, ground surface water or other contaminated water entering the indoor environment.  

It is important to use experts like those at SERVPRO of Champaign/Urbana who are very skilled in the safe handling of black water and will use breathing filtration apparatus and protective clothing to eliminate the risk of sickness. They will also contain the affected area so that no dangerous materials are allowed to escape during the restoration process.

Knowing what type of water is damaging your property or where it is coming from helps restoration experts to approach the situation in a safe way.

Please contact your local experts at SERVPRO of Champaign/Urbana anytime at (217) 355-0077.

Document Restoration

2/4/2019 (Permalink)

SERVPRO Champaign-Urbana knows timely mitigation is the key to reducing severity and recovery of damaged items especially when it comes to paper goods. Water or smoke damaged paper can deteriorate rapidly.  Without proper handling, valuable files and irreplaceable documents could be lost forever.

Let SERVPRO'S Document Restoration Team help you recover your damaged paper goods before it's too late. Our technicians are trained to use the same advanced technology available as the Library of Congress uses to dry water damaged books.

Vacuum freeze drying is the most efficient and effective way to salvage water damaged documents. This process can recover even the most delicate items, from documents to photographs and x-rays to entire business archives. Your documents will be protected with the utmost care and privacy to keep your documents safe.

For further information, please call SERVPRO of Champaign-Urbana217-355-0077. (JB)

Don't Let Ice Dams Get You Down This Winter Call Us If Your Champaign/Urbana Home Experiences Water Damage!

1/11/2019 (Permalink)

Ice Damming Can Allow Water Damage to Champaign/Urbana Homes

The winter is upon the area, and Champaign/Urbana homeowners prepare for another season with significant snowfall. While many properties are virtually unaffected by the predicted snow to come, other homes are less fortunate regarding the damage that heavy snow staying on the roof of their house can do. Ice damming is among the most significant of the potential hazards that threaten the structural integrity of your roof, and this phenomenon is more common than you might think. 

While the smaller side of the concerns for ice damming on your roof is the weakening of the structure, water damage restoration in Champaign/Urbana maybe required when runoff and melting snow cannot find a means to leave the roof area. Ice damming occurs when melting snow beneath a fresh snowpack reaches the eaves of the roof and freezes at this point. To make matters worse, the condition continues to worsen without physically breaking them loose or having several warmer days to melt the ice. 

Our SERVPRO professionals have helped many of our customers that have dealt with ice damming and the water damages that can result from the incident. As melting snow and runoff have no means of escape from the area, and the weight of the snowpack providing immense pressure on the roof itself, liabilities become exposed and exploited by the present water. 

With efficient equipment designed to reduce overall humidity fast like our industrial-strength dehumidification machines, we can effectively bring moisture levels down to acceptable parameters in the attic space to prevent the growth of mold and fungus. With a licensed contracting division, our SERVPRO of Champaign/Urbana franchise can assist immediately with emergency board up services and include our professional reconstruction services as part of our comprehensive restoration package that saves our customers time and money.  

Ice damming can happen to any home, even on some that have preventative measures in place to avoid it. If your home suffers water damage, let our experts help you to restore the damaged areas fast. You can reach our SERVPRO of Champaign/Urbana emergency response team 24/7 by calling (217) 355-0077.

How to Be Proactive about Plumbing Issues in Your Commercial Business

12/7/2018 (Permalink)

Water damage in Champaign/Urbana

A broken pipe or cracked water main can be significant plumbing problems for business owners; however, while the plumbing issues can be detrimental for a property, the level of stress and pressure on the business owner can also present risks. It is better to manage property effectively and properly to minimize the chances of one of these major catastrophes.

  1. Preventative Maintenance

Preventative maintenance is one of the most important things a building owner can do to protect their property, the tenants, and employees. Preventative maintenance refers to the routine inspection of plumbing, sprinklers, pumps, and drains. While the inspection schedule for any of these items may vary, you may want to aim for at least one full-scale inspection per year.

2. Fix Minor Issues Before They Become Major Ones

While performing preventative maintenance is a wonderful prevention tool, it means nothing if issues are discovered and not addressed. The whole point in performing inspections is to find and resolve issues while they are still small, as opposed to waiting until the issue manifests into plumbing problems that can temporarily close down the business. Fixing these minor issues before they become major ones is just good business sense.

3. Find Backup You Can Count On

As being proactive about plumbing issues involves routine maintenance, it may be in your best interest to find a plumbing specialist in the Champaign/Urbana area that you can rely on and trust. You may want to speak with several companies and individuals before deciding because, as you will likely be doing business together for years to come, you want to feel comfortable in your decision.

If there is ever a plumbing issue rest assured that SERVPRO of Champaign/Urbana will be here for you. You can reach us any time at (217) 355-0077

Watch Out For The Water You Can't See!

11/28/2018 (Permalink)

Did you know it only takes 1 to 2 inches of water to begin damaging your property?  Any type of water leak no matter the size can turn into much larger damage if not treated when discovered.  Unseen water can soak through carpets, walls, and pool on sub-floors causing big problems over time. The faster water is removed the less chance of possible serious damage.  That's why SERVPRO of Champaign/Urbana is ready to spring into action anytime day or night to prevent these damages.  With the proper equipment and moisture measuring devices, the affected area is quickly and thoroughly dried.  This is important to prevent secondary water damage from occurring. Water that is hidden can also contain bacteria and causes mold growth. This can cause rotting along with a big health hazard.  A mop and common box fan will not fully take care of water damage issues.  That's why it is very important to contact the professionals at SERVPRO of Champaign/Urbana at (217)355-0077 for any water damage recovery.

Illini Towers Sprinkler Damage

4/20/2018 (Permalink)

Water Damage Illini Towers Sprinkler Damage Our Emergency Response Team is ready for your call 24 hours a day.

Unfortunately, water and fire damages don't seem to stick to the traditional 8-5 schedule. SERVPRO understands that when you need us the most, it may not be under normal work hours. That's why SERVPRO is well-equipped to respond to your emergency disaster 24 / 7. That includes weekends and holidays. This location had a sprinkler head malfunction on the 12th floor at 11:30 pm. SERVPRO had crews on site in less than an hour therefore minimizing the amount of water damage to other areas. Time is crucial for a water damage. The longer the water sits, the more the building is prone to secondary growth and structural deterioration. Fortunately, with our quick response time, the need for replacing materials was reduced dramatically which in turn minimizes the cost of repairs. You should always trust SERVPRO in the event of ANY loss.