What our Customers say...


Travis was outstanding in terms of customer service and professionally representing SERVPRO!

Everything was great. Thanks!

I liked that they talked nice to me. I would have them again.

Service was excellent. Travis was great and very helpful.

"We are very thankful for your prompt and professional service, taking care of our flooded basement. The crew that took all the carpets out were very hard working. Currently there are 20 space heater and 3 dehumidifiers working to dry the space. I wanted to take this opportunity to thank you and your coworkers on my own behalf and my wife’s."

Ali e-mailed these comments to our marketing manager because he wanted the crew to know "what an excellent job they did.

This is the 3rd time that I have had to use SERVPRO due to my basement flooding...and all 3 times they took care of me and took all the worry out of my situation There is always a "best" in the industry (best mechanic, best doctor) and SERVPRO is the BEST when it comes to restoration. Your production staff does quality work, you have quality people and Jeff is on top of his game.

Sifting through the tornado debris was devastating, but having SERVPRO employees there to help me sort, pack up, clean and store my keepsakes until my new house is finished is such a relief. They had answers to all my questions and it was comforting to have SERVPRO be a part of the storm clean up process. Over and over again, they would remind me, "We'll take care of it!"

Everything was great from the crew to the work that was done!

Phil and Jordan did a great job. We are happy with the work.

The crew was very courteous and prompt!

The carpets look great! The crew was wonderful and everything was done as requested.

Mike and Brad did a superb job- and the work of 5 guys! Mike is a real people person, especially in a time of tragedy.

I especially appreciate their timely service, especially during this harsh weather.

You guys were great to work with.

James is very professional and knowledgeable regarding cleaning carpets. I was very satisfied with his performance and professionalism. I will ask for him when I need my carpets cleaned again, and will refer him to friends & family.

Thank you. SERVPRO did an excellent job of handling this for us, especially at the franchise level. We will certainly do business again in any of the service categories that SERVPRO offers for needs that arise on our national portfolio.

I'm on the board at Crisis Nursery. I appreciate SERVPRO'S quick response to them yesterday after the sprinkler system malfunctioned.

Very professional, James and Damon did a good job!

My cousin's house in Rantoul caught fire last Friday. I wanted to let you know that they were very happy and impressed with the service they received from SERVPRO. They said "you were top notch" and could not have been more pleased. Job well done.

Will definitely use again for floor cleaning!

Words cannot express the great job your crew did in cleaning up the horrible mess we had in our lower level. Please do not take the following statement in the wrong context- I hope we do not have to use again..however, if we do, I am certain we would receive the same great service.

I just checked the job today. The carpets look awesome! James was very personable and did a super job!

James has been outstanding, he has gone above and beyond on this project!

I just wanted to send you a email and let you know how impressed I was with the work, and what great employees you had on the job. Bobby and the crew where very helpful and polite and did fantastic job better than I ever expected. Once again tell Bobby thanks and great work for me . Thanks so much it was like walking into a new kitchen

We so appreciate all of your hard work~ especially Aric and Bonnie's. We are truly comforted to know that SERVPRO is available when we need assistance. We will certainly recommend you to others.

Strangely enough, a car crashed into our house and SERVPRO came to clean up the glass. Thanks!

Very happy with the work!