Recent Posts

SERVPRO of Champaign/Urbana attends Ribbon Cutting for the new Haymakers

3/30/2020 (Permalink)

Ribbon Cutting at Haymakers Champaign County Chamber of Commerce Ribbon Cutting at the new Haymakers

Networking with other businesses in our service area is very important to the success and growth of an organization.  SERVPRO of Champaign/Urbana takes this seriously as we know that connecting with other businesses and professionals in the area is vital to our community growth and business growth.

As a result, the employees at SERVPRO of Champaign/Urbana are proud to say that we are members of the Champaign County Chamber of Commerce.  Two of our marketing professionals attended a recent Ribbon Cutting at the new Haymakers to meet other professionals interested in networking and expanding their customer contacts and welcoming the new business to town.  This latest event on February 21st, 2020 at a local Champaign convenience store allowed professionals to meet other people and share information about the company they work for and the role they play.

If you are a person who feels that using local businesses is important to our community and helps in growth and development, then you should contact us.  When you have water damage, fire damage, need help with deodorization, or mold contact the professionals at SERVPRO of Champaign/Urbana at 217-355-0077.

How to Handle Damaged Belongings After a Flood.

3/16/2020 (Permalink)

If your building was damaged during a storm, the items inside may have been affected as well. If this is the case, it can be problematic to determine how you should proceed. If you are unsure about how your possessions should be treated, the following content cleaning information may help you.

  1. Curtains and Other Fabrics

Because these materials are spongy, they can absorb a lot of water. This can be especially difficult when black water is involved. It carries a high level of contaminants such as waste, mud and bacteria that can be difficult to remove. While you may be able to salvage some porous items with a thorough cleaning, some of them may need to be thrown out.

  1. Hard Surfaces and Non-Porous Items

Content cleaning for objects with hard, non-porous surfaces is usually much easier. Because the contaminated water is not absorbed, you don’t need to worry about bacteria lingering beneath the surface. With these items, scrubbing them with an anti-bacterial cleaner will likely be enough to sanitize them.

  1. Artwork and Paper Items

These items can be important and sometimes irreplaceable, so it can be upsetting when they are damaged in a flood. The good news is that they are not necessarily ruined beyond repair. A professional service will likely have access to high-quality equipment that will be able to dry these items and remove the bacteria and other contaminants.

  1. Electronics and Equipment

Like spongy materials, electronics can be difficult to save if they have been damaged by contaminated water. For the best results, you should have them taken to a professional like SERVPRO of Champaign-Urbana right away for inspection. Do not attempt to use these items before you know it is safe as you may cause more damage.


If your items have been damaged by contaminated water, then the best thing to do is have content cleaning done by a professional. A cleanup and restoration service can salvage many of your belongings and can perform any necessary repairs on your building as well feel free to call SERVPRO of Champaign-Urbana anytime at (217) 355-0077.

(SB)

We Are Cleaning Experts

3/16/2020 (Permalink)

Here to Help Here to Help

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today at SERVPRO of Champaign/Urbana at 217-355-0077.

Difference Between Fire Classes

3/10/2020 (Permalink)

Different Classifications of Fires The Different Classifications of Fires

The fire classification system is designed to categorize fires into groups based on the type of fuel involved. Each fire class is represented by a letter of the alphabet (with the electrical which are simply referred to as “electrical fires”) and an icon. This helps users to select an appropriate fire extinguisher in the event of a fire.

Class A Fires

  • Solid Combustibles
    • Fire involving solid combustible materials such as wood, textiles, straw, paper, coal etc.

Class B Fires

  • Flammable Liquids
    • Fire caused by combustion of liquids or materials that liquefy such as petrol, oils, fats, paints, tar, ether, alcohol, stearin, and paraffin.

Class C Fires

  • Flammable Gases
    • Fires caused by combustion of gases such as methane, propane, hydrogen, acetylene, natural gas and city gas.

Class D Fires

  • Flammable Fires
    • Fires involving combustibles metals such as magnesium, aluminum, lithium, sodium, potassium and their alloys. Combustible metal fires are unique industrial hazards which require special fire extinguishers.  

Class F Fires

  • Combustible Cooking Media
    • Fires involving particularly hot or deep oil and grease fires, such as deep fat fryers in commercial kitchens or overheated oil pan fires in homes. Normal water-based extinguishers with large droplets would cause an ‘explosion’ of stream and carry burning oils and fats from the container. Equally, a CO2 extinguishers jet would carry burning oil out of the container and also would have in-sufficient cooling effect to stop reigniting. Wet chemical extinguishers, on the other hand, lay a cooling foam layer on top of the burning fat/oil and react with the liquid, stopping air supply to the fire.

Electrical Fires

  • Electrical Appliances
    • Fires involving electrical appliances such as computers, electrical heaters, stereos, fuse boxes etc.

Call SERVPRO of Champaign/Urbana for any of your fire needs, 24/7 at (217) 355-0077.

Common Sources of Water Damage in a Commercial Building.

3/9/2020 (Permalink)

For a commercial property owner, unforeseen water problems can be a big issue. Luckily, a water damage professional can help you assess, clean, and repair damages from any flooding or leaks you may have. Here are a few of the most common water problems a business may face from leaking pipes to foundation cracks.

1. Pipe Breaks

A pipe break can occur in a number of ways. Over time, the pipe can age and loosen in its fittings, or extensive use can lead to pinhole leaks. Extreme heat or cold can also affect a pipe’s reliability. A blocked pipe can lead to pressure buildup and eventually burst.

2. Plumbing Backup

Blocked plumbing can even lead to a toilet backup or sink overflow. When a pipe is blocked, water can take the shortest path out regardless of its intended flow path. Blockages can occur from a number of things, including the buildup of water minerals over time inside a pipe or someone pouring a solidifying material, such as plaster or grease, down a drain.

3. Weather

Extreme weather conditions can also lead to leaking pipes. Cold temperatures can cause the water in pipes to freeze and expand. The extension puts pressure on the pipe and can create a crack or even cause it to burst altogether. If you know cold weather is coming, you can check with a local professional about what preventive measures to take.

4. Foundation Cracks

Foundation cracks can also become a problem leading to water damage. Water can seep through any cracks and pool, leading to further issues such as mold. Any cracks should be investigated and assessed as soon as possible to determine the best course of action.

Water damage can happen to a commercial property. Fortunately, a professional can fix the damage caused by leaking pipes, foundation cracks, backed up toilet, or weather, and help you repair your property. If you have any water damage call SERVPRO of Champaign-Urbana anytime at (217) 355-0077.

(SB)

Fire Damage Restoration, Are You Prepared?

2/26/2020 (Permalink)

An incident that requires fire damage restoration can happen unexpectedly, but that doesn't mean you can't be prepared. During a fire, the safety of you and your family matter first. Knowing what to do during and after the event will help to keep your family, and your property as safe as possible. Here are some tips to help during a home fire.

Fire Damage Restoration 

Getting out of your home

Small flames can grow into a large in as little as 30 seconds, and it only takes a few minutes for black smoke to fill the house. Along with the intense heat of a fire, what some people may not realize is how dark a room can become due to the thick smoke. 

To be prepared you should:

  • Practice making your way out of your house without the ability to see
  • Locate multiple ways out of each room in your home
  • Have a folding ladder in upstairs rooms to escape out of windows 

Once the fire has been eliminated

Caution should always be taken entering your home until the restoration process is complete. Before entering your home again, be sure to check with the fire department to ensure it is safe to re-enter. Upon doing so, be mindful of any possible structural damage, and collect as many valuable documents and records as possible.

Contacting a Fire Damage Restoration Company

As soon as possible, call your insurance company. Keep in mind that your insurance company may have a national account they suggest, but you don’t have to use the company they suggest. After that, be sure to call a restoration company. Fire damage restoration varies in the time it takes to complete depending on the extent of the damage. The aesthetics is just the beginning of what's necessary to restore a home. Soot can be very hazardous to your health and is best handled by a professional. There is also the risk you could be exposed to electrical elements that should be professionally handled. 

If you have experienced a fire and need fire damage restoration, don't wait, call SERVPRO of Champaign-Urbana anytime at (217) 355-0077.

(SB)

Removing Kitchen Water Damage

2/20/2020 (Permalink)

Frozen or Leaking Pipes Causing Problems in your Kitchen

Winter can be a trying time for pipes in any home. Whether you are stressed with pipe leaks, frozen pipes, or other plumbing concerns that come from the weather during this season, it is crucial to address them quickly. All it takes is a hole as small to pour hundreds of gallons of water into your home each day.

If the kitchen of your home has suffered water damage, IICRC certified SERVPRO of Champaign-Urbana technicians are ready to restore your home to a pre loss condition. These disaster mitigation experts are available 24 hours a day, seven days a week, 365 days a year, because disasters do not occur on a 9-to-5 schedule.

Signs of Damaged Pipes in Your Kitchen

Winter can be a risky time for pipes, so keep an eye out for the signs of frozen or damaged plumbing in your kitchen:

  • Temperature. The most significant factor that determines whether pipes can freeze is whether the weather is at or below freezing temperatures. Have your plumbing inspected for potential exposures as soon as possible, ideally before the first frost or the next dip in temperatures.
  • Frost. Check exposed pipes for frost accumulation on the outside of the pipe, especially under the kitchen sink. This is a common warning sign that the pipe is frozen.
  • Water. If water is not coming out of the faucet and there is either no water or only a slight trickle, the pipe supplying the water to that faucet might be frozen.
  • Odors. One of the biggest giveaways of a blocked or frozen pipe comes in the form of strange smells. Because blockage prevents the travel of water through the pipe, the only way for odors to move is up through drains.

How SERVPRO Can Help

The most crucial step technicians take before establishing drying goals and extracting water from your home is measuring moisture with a variety of advanced tools. If you have a pipe leak behind an exterior kitchen wall, for example, technicians can use ultraviolet cameras to detect moisture behind visible surfaces that might be affecting structural materials such as studs, insulation, and drywall. 

Other measurement tools, including penetrating and non-penetrating sensors and meters, are consistently used throughout the cleaning and drying process and compared with the ideal relative humidity for various materials.

SERVPRO of Champaign-Urbana can ensure that your kitchen looks, "Like it never even happened." You can call (217) 355-0077 for a cleanup that begins within hours!

(SB)

Urbana Fire Kids Christmas Party

2/19/2020 (Permalink)

Kids at Christmas Party Kids Enjoying the Christmas party

T’was the week before Christmas and all through SERVPRO, the decorations were hung with the SERVPRO sleigh loaded with gifts. All that was needed was firemen Phil, Urbana Fire Department (UFD) version of Saint Nick.

We here at SERVPRO of Champaign/Urbana love being involved in the community, whether it’s a Parade during the Holiday seasons or partnering with local programs. Each year our local Walmart and Meijer donate approximately 10 gifts cards to the UFD. With this donation the UFD contacts all Urbana schools and requests their recommendation of two to three families in need of a little help financially with Christmas gifts such as toys, clothes, shoes, and more.

What does the evening look like?

Families show up at SERVPRO around 5:30 pm. They start the evening with pizza, juice boxes, and water. The parents then head for their local Walmart or Meijer according to the gift card they were given. They will then meet with a Fire Fighter and Store associate who will walk around the store with the Parents. The Fire personnel and store employee help with the calculation on the purchases to stay within the designated amount, along with making sure the gifts are for the kids and purchases don’t include big ticket items like electronics.

Crafts, a bounce house, and so much more go into making this an enjoyable experience for the kids. Stations are set up throughout the warehouse for groups of 5 to move to during the night. Our staff of employees volunteer their time to help these kids have a great night. Some are at each station to give directions on what the kids will be able to do and oversee their area, while others are the group leaders and assists the children on their crafts , games, and getting them from one station to the next. We also have employees distributing the foods and drinks, along with treats and prizes for the homemade gift bags for each kid to take home. And don’t forget the Elves! Wondering around all night are our SERVPRO elves keeping an eye on the kids to report back to Santa.

SERVPRO of Champaign/Urbana Thanks the Urbana Fire Department and the families involved for allowing us to be a part of this annual event. If you would like to know how to donate or volunteer with us next year, Contact our office at (217) 355-0077 or the UFD Fire Marshal Phil Edwards at (217) 384-2445.

4 Tips for Making a Flood Insurance Claim

1/27/2020 (Permalink)

4 Tips for Making a Flood Insurance Claim

If your home has been damaged in a flood, then you will need to make a flood claim to help cover the costs of repairs. Addressing the situation in the right way will help you get through the process more easily and with less stress. The following tips may help.

  1. Call Right Away

When making a flood claim, it is important to contact your insurance company as soon as you can. Waiting too long to do so can cause your claim to be denied, as many policies require you to make a report within a certain time period. Filing your claim sooner also allows you to get the process started and finished more quickly.

  1. Go Over the Details

While you may have read over your policy when you purchased it, you probably haven’t spent much time studying it since then. Look over it carefully so you know what to expect and what is expected of you.

  1. Start on Mitigation Quickly

It can take some time for your insurance adjuster to arrive to inspect your house, so don’t feel like you need to wait to start taking care of the damage. In some cases, waiting too long to begin mitigation and allowing the damage to worsen can cause your insurance claim to be denied. To avoid this, contact a cleanup and restoration company to start work right away.

  1. Document Any Damage

While you don’t need to wait for your adjuster to begin cleaning up, you should make sure you have evidence of the damage. Take photos of affected areas and belongings and set aside items in a safe location. The restoration company can help with this task before they begin working on repairs.
Filing a flood claim might seem like a complicated process, but keeping a level head and following these steps can make it go more smoothly. If you are uncertain about anything, don’t hesitate to SERVPRO of Champaign-Urbana anytime at (217) 355-0077.

(SB)

Our Certified Technicians Have The Training And Equipment Necessary After A Water Damage Disaster

1/23/2020 (Permalink)

Addressing Heater-Related Water Damage in Champaign-Urbana

In many homes, the water heater is one of those fixtures that homeowners count on to always work. With regular checkups, these items can last as long as 8 to 12 years with minimal issues. Leaks from loose valves, old connectors, or damage to the tank are factors that contribute to these appliances being one of the top five causes of water damage. 

If your home has experienced water damage our SERVPRO of Champaign-Urbana technicians are always available to clean up the damage and restore your home to a pre loss condition. These technicians strive to provide homeowners with clean up services that use cutting-edge technologies and scientific theory to restore structures while minimizing repair and replacement costs for homeowners when possible.

Preventive Maintenance for Water Heaters

Keep these items in mind for maintaining your water heater throughout its lifespan:

  • Monitor the pressure relief valve. This valve is typically located on the top or the side of the heater. It opens automatically if the pressure is too high. To check it, gently lift the valve after placing a bucket under the discharge pipe to collect any excess water. If the valve does not release any water, replace the valve. 
  • Periodically drain sediments from the tank. Allowing sediment to build up without regular draining can affect the lifespan of your water heater and increase your energy costs. To fix this, open the drain valve and let the water run until it is free of sediment. Releasing 2 to 3 gallons is usually enough to flush out of the system.
  • Keep an ear open for gurgling, groaning, and similar noises. These noises are typically signs of air entering the system as water drains from it. If you have trouble closing the drain valve after checking on your heater, drain the tank, unscrew the old valve, and screw in a new one instead. Restart the water heater by opening the shut-off valves and letting the hot water run at the nearest faucet to remove air from the system. After that, you can turn the power back on or relight the pilot.

SERVPRO Removes Water Damage Fast

After SERVPRO of Champaign-Urbana comes to your home to evaluate the water damage they can get to work measuring moisture levels and extracting water from the affected area with extraction wands, wet/dry vacuums, mops, squeegees, and other materials. Afterward, the area can be prepared for drying with air movers and dehumidifiers. These systems work together to remove moisture from surfaces and accelerate drying with the introduction of warm, dry air.

SERVPRO of Champaign-Urbana strives to serve residents by being Faster to Any Size Disaster. Call (217) 355-0077 today for speedy disaster cleanup.

(SB)